About Us

Graham Roberts Home Computer Services

Reputable & reliable computer repairs and servicing for Barlborough, Clowne, Bolsover & surrounding villages.

All About Us

History

Graham Roberts has lived in the Clowne/ Barlborough region with his family since 1979, initially relocating to the area to fulfil a position as manager and senior fault finder/ analyst to a team of electronic engineers. After 25 years service with his employer, he left in 1999 to focus on Microsoft based systems and networks, contracting with businesses large and small.

During this period, Graham was made aware of the growing need locally for a more personal, reliable and mature IT service that could support all age groups and levels of ability within the community. Many people it seemed were tired of ever changing and confusing IT terminology and the faceless services provided by some of the larger computer companies. Computer users spoke of the lack of ongoing impartial advice and assistance available from some IT retailers, even after new equipment or software had been purchased from them. Consequently he started Home Computer Services.

He takes pride in offering a friendly and highly professional repair and support service on line, over the telephone, and in his customer's homes or offices. The use of simple jargon-free language and fully explained methods make the service suitable for all levels of PC user from total beginners upwards. In addition he employs the very latest repair and diagnostic techniques, tools and programs available to help resolve his customers computer problems.

Objectives

	To be recognised as the area's first choice for IT and home computer support.
	To grow a loyal and localised customer base by proving a reliable, trustworthy and professional service.
	To increase customer base mainly by means of referral and recommendation.
	To always use best industry practice and the latest tools and methods.

Qualifications

Graham holds Microsoft's premier accreditation; Microsoft Certified Systems Engineer (MCSE) along with Microsoft Certified Professional + internet. In all; six separate Microsoft exams are taken to achieve full MCSE status made up of three separate accreditations...

The Microsoft Certified Professional (MCP) credential is for individuals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organisation. Hands-on experience with the product is necessary to successfully achieve certification and the exam that provides a valid and reliable measure of technical proficiency and expertise.

The Microsoft Certified Professional+ internet (MCP+i) credential is achieved by passing a specific exam within the group "Implementing and Supporting Microsoft Internet Information Server", which covers much of the knowledge required to understand and support internet applications and usage.

The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for Microsoft professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Windows platforms and Microsoft server software. Implementation responsibilities include installing, configuring, and troubleshooting network systems.

He also holds the Advanced Trainer Award and other vocational qualifications which are available for inspection.

Copyright © 2003 Graham Roberts Home Computer Services

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